Landmark Announcement — National Hiring Metrics formally launched at the House of Lords. Jointly announced by BHI & RL Community.
Jointly Announced at the House of Lords

National Hiring Metrics

A new era for talent acquisition & national workforce strategy — nine standardised measures forming the measurement backbone of the UK's National Hiring Strategy.

Better Hiring Institute&RL UK
Explore the 9 MetricsRead the Announcement

A Strategic Response

A National Challenge Demands a National Solution

The United Kingdom faces a structural skills challenge, with productivity, growth, social mobility, and regional prosperity all directly influenced by how effectively organisations attract and deploy talent.

The National Hiring Strategy — described as the first coherent framework connecting workforce planning, skills-based hiring, and economic competitiveness — aims to move hiring from an operational afterthought to a strategic national capability.

Over six months, the RL Community worked with more than 60 Heads of Resourcing from leading UK employers to address a long-standing problem: recruitment metrics that share familiar labels but are calculated inconsistently, making meaningful benchmarking impossible. The result has already been described by boards as "refreshingly commercial."

60+
Heads of Resourcing Consulted
9
Standardised National Metrics
6
Months of Collaboration
Across the UK's leading employers

Guiding Principles

Faster. Fairer. Safer.

The Better Hiring Institute's guiding principle underpins every aspect of the National Hiring Strategy — supported by TA Leaders from the UK's largest organisations.

F
Faster
Reducing time-to-hire and time-to-start through standardised measurement and process improvement.
F
Fairer
Enabling equitable, skills-based hiring that improves social mobility and inclusion across the UK.
S
Safer
Ensuring rigorous, transparent hiring practices that protect candidates and organisations alike.

Project Impact

The 9 Standardised National Hiring Metrics

Standard definitions and formulas agreed by 60+ senior resourcing leaders across the UK's leading employers — enabling meaningful benchmarking for the first time.

Metric 01
Vacancy Ratio (%)
Open positions as a percentage of total permanent & FTC employee headcount on contracts of service, excluding contractors.
Formula: Vacancies (any active open vacancy including where the candidate has not yet started) divided by Total permanent & FTC headcount on contracts of service (not any other type of contractor) as at the last day of the previous month.
Metric 02
Time to Offer Accepted (Days)
Number of calendar days between the date a vacancy is formally opened for recruitment by TA and the date a candidate formally accepts a valid offer of employment for that vacancy, regardless of process type or tools used.
Formula: Offer Acceptance Date minus Date vacancy formally opens for recruitment activity (which may be different to vacancy approval date).
Metric 03
Time to Start (Days)
Number of calendar days between the date a vacancy is formally opened for recruitment by TA and the date a candidate commences first day of employment.
Formula: Actual Candidate Start Date minus Date vacancy formally opens for recruitment (which may be different to vacancy approval date).
Metric 04
Offer Acceptance Rate (%)
Percentage of job offers made that are accepted by candidates. Total and by salary level.
Formula: (Accepted Offers ÷ Total Offers Made) × 100 — repeat by salary level. Only calculate accepted/declined offers relating to the same vacancy; a non-response is not included in either total.
Metric 05
Cost per Starter (Currency)
Total recruitment cost divided by total starters in a period (usually a year).
Formula: (Internal Recruitment Costs + External Recruitment Costs) ÷ Total Starters over the specified period. TA costs not business.
Metric 06
First-Year Attrition Rate (%)
Percentage of new starters leaving voluntarily or involuntarily within 12 months of start date.
Formula: (New Starters Leaving ≤ 12 Months ÷ Total New Starters) × 100
Metric 07
Sourcing Channel Effectiveness (%)
Percentage of offers accepted and starters generated from each defined sourcing channel.
Formula: (Offers Accepted from Source ÷ Total Starters) × 100 and (Starters from Source ÷ Total Starters) × 100
Metric 08
Interview / Assessment-to-Offer Ratio
Total number of candidates interviewed (by Hiring Manager — not screening calls) divided by number of offers made over a 12-month period.
Formula: Total Candidates Interviewed ÷ Total Offers Made
Metric 09
Financial Impact of Making New Hires (Currency)
Total Financial Impact of undertaking recruitment.
Formula: Financial impact per employee per day × Average Time to Offer Accepted × Number of Starters. (Financial impact measured by dividing total budget for the organisation by total permanent + FTC contractor headcount on contracts for service, excluding contractors.)
Notes: Deliberate attempt to move away from current names (e.g. "hire") as it demonstrates change. Use gross salaries including guaranteed bonus. All dates/figures relate to TA handling time or TA costs — not business time or costs.
Watch

Hear From the Leaders Behind the Metrics

Watch the announcement and conversations from the House of Lords launch.

National Hiring Metrics — Introduction
Jamie Leonard

National Hiring Metrics — Introduction

National Hiring Metrics — Overview
Adrian Thomas

National Hiring Metrics — Overview

National Hiring Metrics — In Depth
BHI Pillars

National Hiring Metrics — In Depth

"

Strategy without measurement is aspiration.

— Speech delivered at the House of Lords

National Hiring Strategy

Moving Hiring to a Strategic National Capability

The National Hiring Strategy connects workforce planning, skills-based hiring, and economic competitiveness — aiming to move hiring from an operational afterthought to a strategic national capability.

Workforce Planning
Connecting talent acquisition directly to strategic workforce planning and organisational capability building.
Skills-Based Hiring
Shifting focus from credentials to capabilities, enabling more inclusive and effective talent acquisition across all sectors.
Economic Competitiveness
Driving productivity, growth, and regional prosperity by improving how organisations attract and deploy talent nationally.

Roadmap

What Comes Next?

An ambitious roadmap for embedding the National Hiring Strategy and Metrics across the UK economy.

1
Debut Findings & Showcase at the UK's Largest TA Event, RecFest
RecFest UK 20262nd July, Knebworth Park
2
Industry-Wide Adoption Across UK Employers
3
Implementation from RecTech Providers
4
Adoption by Government as Key Economic Indicator
HR Qualifications

Seeking to embed the National Hiring Strategy and Metrics into HR professional qualifications, ensuring the next generation of people professionals are trained in consistent, commercially robust hiring practices.

British Standard

Exploring the development of a British Standard for reporting recruitment outcomes — bringing the same level of reporting rigour and measurability to hiring that other business functions have long benefited from.

Demand Pull

Creating genuine demand pull from organisations by demonstrating that adopting the National Hiring Strategy and Metrics drives better business performance — not bureaucracy.

Announcement

National Hiring Metrics Launched in the UK

Landmark announcement made at the House of Lords marks a new era for talent acquisition across the UK economy.

In a landmark address delivered at the House of Lords to an audience of parliamentarians from both Houses, the RL Community and the Better Hiring Institute (BHI) have jointly announced the creation of the National Hiring Metrics — a standardised framework of nine recruitment measures that will form the measurement backbone of the UK's National Hiring Strategy.

A Strategic Response to a National Challenge

The United Kingdom faces a structural skills challenge, with productivity, growth, social mobility, and regional prosperity all directly influenced by how effectively organisations attract and deploy talent. The National Hiring Strategy — described as the first coherent framework connecting workforce planning, skills-based hiring, and economic competitiveness — aims to move hiring from an operational afterthought to a strategic national capability. Delivering hiring that is Faster, Fairer and Safer — the guiding principle of the Better Hiring Institute — has never been more critical.

Nine Standardised Metrics: From Aspiration to Measurement

Over the past six months, the RL Community has worked with more than 60 Heads of Resourcing from leading UK employers to address a long-standing problem: recruitment metrics — such as time-to-hire, cost-per-hire, and quality-of-hire — that share familiar labels but are calculated inconsistently, making meaningful benchmarking impossible. The result of this collaboration is agreement on nine standardised recruitment metrics, now formally adopted as the National Hiring Metrics. The framework has already received enthusiastic support from boards and executive teams, with one board describing it as "refreshingly commercial" — a signal that Talent Acquisition is earning its seat at the strategic table.

New BHI–RL Community Partnership to Drive Adoption

Alongside the metrics announcement, the BHI and RL Community have confirmed a new formal partnership to accelerate adoption of the National Hiring Strategy. The collaboration brings together policy influence, professional practice, and employer leadership to ensure the strategy is embedded across organisations of all sizes. The National Hiring Metrics will enable organisations — large and small — to benchmark meaningfully, invest confidently, and report transparently on their hiring performance.

The Prize

The prize, organisers say, is significant: more productive organisations, more inclusive hiring, and a labour market that works better for employers, candidates, and the UK economy alike.

What Comes Next
  • Embedding the National Hiring Strategy into HR professional qualifications
  • Exploring a British Standard for reporting recruitment outcomes
  • Creating genuine demand pull from organisations of all sizes
  • RecFest debut — findings showcased at the UK's largest TA event
  • Implementation from RecTech providers
  • Adoption by Government as a Key Economic Indicator
About RL CommunityAbout RL Community

The Resourcing Leaders Community brings together a global ecosystem of talent acquisition leaders, fostering collaboration, thought leadership, and actionable insights. The community drives local impact by addressing region-specific challenges while empowering its members to drive strategic transformation within their organisations at a global level. The unique strength of Resourcing Leaders lies in its blend of peer-driven innovation, influence, and shared experiences, positioning it as the must-join community for senior talent acquisition leaders.

About BHIAbout BHI

The Better Hiring Institute exists to transform the UK labour market by bringing in a revolution in the way the UK hires staff. Working with UK Government the Better Hiring Institute has developed Better Hiring Toolkits to cover 80% of the UK workforce, a Better Hiring Charter to transform fairness in UK Hiring and runs the Modernising Employment APPG in Parliament.

Partners

Jointly Announced By

The National Hiring Metrics are the result of a formal partnership between two of the UK's most influential talent acquisition bodies.

RL Community

Resourcing Leaders UK

The Resourcing Leaders Community brings together a global ecosystem of talent acquisition leaders, fostering collaboration, thought leadership, and actionable insights. The community drives local impact by addressing region-specific challenges while empowering its members to drive strategic transformation within their organisations at a global level.

BHI

Better Hiring Institute

The Better Hiring Institute exists to transform the UK labour market by bringing in a revolution in the way the UK hires staff. Working with UK Government the Better Hiring Institute has developed Better Hiring Toolkits to cover 80% of the UK workforce, a Better Hiring Charter to transform fairness in UK Hiring and runs the Modernising Employment APPG in Parliament.